£45, one working day

Basic service

The service most bikes actually need. We go over everything that affects whether the bike is safe and pleasant to ride, adjust what can be adjusted, and tell you plainly what needs replacing.

Line drawing of a commuter bicycle with mudguards and a rear rack

What is included

  • Full safety check, frame and fork inspected for cracks, dents and damage
  • Brakes adjusted, pads and braking surfaces checked for wear
  • Gears indexed front and rear, limit screws set
  • Wheels checked for play at the hub and given a quick true in the stand
  • Tyres checked for wear, cuts, embedded glass and correct pressure
  • Chain measured with a wear gauge and lubricated
  • Every bolt checked to the right torque, including stem, seatpost and chainring bolts
  • Drivetrain wiped down so the new lubricant has somewhere clean to go
  • A short road test by the mechanic who worked on it

What is not included

None of this is hidden. If your bike needs any of it, we will tell you and price it before we touch anything.

  • Replacement parts of any kind, these are quoted separately
  • A full degrease and strip of the drivetrain, that is the full service
  • New cables, chains or brake pads, though fitting them is included if you want them
  • Wheel building, or rebuilding a badly buckled wheel
  • Hydraulic brake bleeding, which is £28 per brake on top
  • Bearing overhauls in the hubs, headset or bottom bracket
  • Anything structural, if we find a cracked frame we stop and show you

Turnaround

One working day. Drop the bike in during the morning and it is usually ready the following afternoon.

If we find something that needs a part we do not have on the shelf, we will ring you, agree it, and tell you the new collection day. We would rather move the date than fit the wrong part quickly.

If the bike has not been touched in years

Book the full service instead. A basic service on a badly neglected bike turns into a list of quotes rather than a finished job, and you end up paying twice.

Do some of it yourself

Half of what we do in a basic service is work you can do at home with two or three tools. We have written up the ones worth learning: indexing gears at home, checking chain wear, and fixing a puncture properly. We would still rather you rode a well set up bike than gave us the money.