Services

Five services, and what each one really covers

Every price is for our time. Parts are separate, charged at what they cost us, and always quoted to you before anything is fitted. If a job turns out bigger than the one you booked, we ring you before spending your money.

The five services

Line drawing of a commuter bicycle

Basic service

The one most bikes need. Brakes, gears, wheels, tyres and every bolt checked and set right, with a wear gauge on the chain and a road test at the end.

Book this if the bike basically works but has gone vague.

Our time
£45
Turnaround
One working day
Line drawing of a chainring and crank arm

Full service

Everything off, degreased, measured and rebuilt. Bearings checked, cables replaced if they drag, wheels trued and tension balanced, hydraulics bled.

Book this if it has done a hard year, or sat in a shed for five.

Our time
£95
Turnaround
Two to three working days
Line drawing of a brake caliper

Brakes and gears

The two systems that stop you and get you up hills, booked on their own. Pads, cables, lever reach, indexing, hanger check and limit screws.

Book this if the rest of the bike is fine and only these are annoying you.

Our time
£38
Turnaround
Same day to one day
Line drawing of a hand built spoked wheel

Wheel building and truing

Trued in the stand with tension read at every spoke, or built by hand from a rim, hub and spokes you choose, with the numbers recorded and given to you.

Book this for a buckled wheel, or when you want wheels that survive a winter.

Our time
£18 truing, £130 build
Turnaround
Same day to five days
Line drawing of a bare steel frame and fork

Custom builds

A bike designed around what you actually do with it. Written spec before anything is ordered, frame prep, hand assembly, setup and a follow up at six weeks.

Book this if you have a frame, or an idea, and six weeks of patience.

Our time
From £280 labour
Turnaround
Two to six weeks

The bits everyone asks about

How we price things

Parts are at cost, not marked up twice

We charge you what a part costs us. We are not trying to make the margin there, we are trying to make it on the hour we spend fitting it properly. That also means we have no reason to talk you into a more expensive chain than your bike needs.

You get a number before we start

When you book in, we give you a price for the service and a rough idea of what else the bike might need. When the bike is on the stand and we can see it properly, we confirm it. If the number moves, you hear from us first.

Small jobs are often free

If you come in with a service booked and the bike also needs a bolt tightened or a mudguard straightened, that is not a line on the bill. If you come in with only that, we will usually just do it.

Add ons, priced plainly

Hydraulic brake bleed is £28 per brake, and included free inside a full service. Tubeless setup is £12 a wheel. Truing a wheel is £18. Fitting parts you bought elsewhere is fine and costs the same as fitting ours.

Three months on our work

If something we adjusted goes out of adjustment inside three months, bring it back and we will put it right at no charge. That covers our work. It does not cover a part wearing out, or a kerb.

Not sure which one

Pick by what the bike is doing

Gears skip or hunt
Brakes and gears
Brakes feel spongy or weak
Brakes and gears
Wheel rubs or wobbles
Wheel truing
Creaking or grinding underfoot
Full service
Been in a shed for years
Full service
Fine, just due a check
Basic service
You have a frame and a plan
Custom build
You are not sure it is worth it
Read this first

Still unsure, email us and describe the noise. We have heard it before.